Troubleshooting Arlo camera

Arlo smart Home  

Arlo cameras are multi-functional, full-featured and simple to use security cameras. Arlo by Netgear is the world’s first 100 percent wireless and high definition security camera. It is the perfect security camera for your home. Even though the setup of the Arlo camera is easy but there are situations where you face the problem of your “Arlo camera offline”. The camera features some of the basic functions which we need in a security camera i.e. the Arlo camera is a night vision camera with HD clarity even if you are in dark. You can easily get the notification on your email or the app. The Arlo camera is absolutely waterproof. The given blog basically let you know about the Arlo camera offline error and troubleshooting Arlo camera tips. Follow the blog to know more about your Arlo camera keeps going offline issue.

Arlo camera troubleshooting tips:

Given are the tips in case you are troubleshooting Arlo camera offline error. While you are setting up or operating an Arlo camera you might face some issues like

  • Arlo camera offline,
  • One camera keeps going offline
  • Arlo won’t connect to the Internet
  • The camera keeps dropping the connection to the network.
  • Arlo camera is offline since the release of new firmware.

Anyhow, in the coming segment, we will help you with troubleshooting Arlo camera error.

Troubleshooting: Arlo camera offline error:

To troubleshoot when your Arlo camera is offline, given below are the steps you need to follow:

  • First, you need to unplug your Arlo camera which means remove the battery, then reinsert it and observe the camera LED behavior.
  • In case, the internet LED is solid green, it means the base station is connected to the internet.
  • If the internet LED does not light up make sure that the battery is installed properly and also the battery is not.
  • Even though the battery is not low and the LED did not light up, then it means that it might be turned off in the Arlo camera settings.
  • You need to then Log out from your Arlo account and then log in again.
  • In order to, if a message flashes like ‘Arlo base station offline’ it means that your base station is not connected is not connected to the internet.
  • When the camera is done with the starting up process, note the LED behavior again.

The reasons that you are facing these problems might be:

  • The configuration might be wrong or incorrect.
  • The signal might not be stable and strong.
  • The signals from the internet provided by your Internet service provider can be weak.
  • Failure of getting the base station connecting online.
  • Or either it might be that the base station is not connected to the Internet.

If still the problem exists, call us on our toll-free number. We hope from the above blog you will find the solution about Arlo camera offline problem.